BOC Retail App: Streamlining Point of Sale Transactions
The BOC Retail app is a comprehensive 'Point of Sale' solution designed for BOC employees and partners to facilitate seamless transactions of BOC products with customers. This innovative app offers a true 'mobile retail' experience, allowing users to conduct transactions in BOC retail stores, partner locations, or even hospitals in Australia and New Zealand.
One of the standout features of the BOC Retail app is its fast in-store gas product trading capability. With just a few taps, BOC employees and partners can efficiently process gas product transactions, ensuring a smooth and efficient customer experience. Additionally, the app provides a customer search functionality via the cylinder asset barcode, enabling quick and accurate identification of customers and their associated products.
The BOC Retail app also offers a convenient Customer Service Connection feature, allowing users to easily connect with customers and address any inquiries or concerns. Moreover, the app supports payment processing directly on the phone, eliminating the need for additional payment devices or terminals. To enhance customer satisfaction, the app provides a proof of goods receipt, which can be digitally emailed to customers instantly.
In addition to these key features, the BOC Retail app offers other useful functionalities. It provides different order options, allowing users to process both standard and faulty orders. Furthermore, an add-on feature called "MyStock Muster" is available, which enables accurate counting and reconciliation of store stock.
With its user-friendly interface and robust features, the BOC Retail app streamlines point of sale transactions, empowering BOC employees and partners to provide exceptional customer service and enhance overall operational efficiency.
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